Did only part of your order arrive? No worries, some accessories are shipped in separate boxes – this is due to varying printing times. You’ll get the tracking info when each product is shipped.
• Standard (Flat Rate) orders take 5-7 business days to arrive: We will process your order within 3 business days and, once shipped, transit time is usually 2-4 business days.
*Print on demand accessories will arrive 5-13 business days from date of purchase. These products are printed especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you.
• Rush orders take 4 business days to arrive: We will process your order within 2 business days and, once shipped, transit time is usually 2 business days. *Not available for print on demand products*
• Overnight orders take 2 business days to arrive: We will process your order within 1 business day and, once shipped, transit time is usually 1 business day. Email orders@tarpestry.com, call or text 828-278-9057 to see if this option is currently available. *Not available for print on demand products*
Your tracking information will be sent after processing to the email address you provide during checkout. To ensure fast and reliable shipping, we utilize United State Postal Service (USPS) Priority Mail as well as UPS. Please ensure a valid USPS deliverable shipping address or contact us if your address is undeliverable per USPS. Orders sent back due to undeliverable addresses will be charged return shipping.
To add insurance and/or signature confirmation please contact: orders@tarpestry.com
For international orders, please visit our Etsy site or contact: orders@tarpestry.com
For returns and exchanges info please visit this page.